Frequently Asked Questions
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We get it. It’s not often that things are both simpler and cheaper. But with GO, there’s no catch, just a better business model. By removing all the things that add cost and frustration to traditional car ownership, we can offer lower monthly payments and a much better experience. No brick and mortar. No stressful negotiations. No hidden fees.
Then we incorporated a proprietary system that combines technology, data science and fleet management to increase efficiency and reduce cost. The result: Get your next car in less time and for less money than you’ve ever experienced before.
- Browse models and order your car 100% online, instead of driving around from one location to the next.
- Select from the most popular colors and configurations per model, instead of being overwhelmed with confusing variations.
- Apply in minutes with just a driver’s license, instead of spending hours haggling and filling out stacks of paperwork.
GO is cheaper because it’s easier.
We get it. It’s not often that things are both simpler and cheaper. But with GO, there’s no catch, just a better business model. By removing all the things that add cost and frustration to traditional car ownership, we can offer lower monthly payments and a much better experience. No brick and mortar. No stressful negotiations. No hidden fees.
Then we incorporated a proprietary system that combines technology, data science and fleet management to increase efficiency and reduce cost. The result: Get your next car in less time and for less money than you’ve ever experienced before.
- Browse models and order your car 100% online, instead of driving around from one location to the next.
- Select from the most popular colors and configurations per model, instead of being overwhelmed with confusing variations.
- Apply in minutes with just a driver’s license, instead of spending hours haggling and filling out stacks of paperwork.
GO is cheaper because it’s easier.
What are the eligibility requirements?
To be eligible, you must have ALL of the following:
1. Valid U.S. driver’s license (no temporary or short-term licenses accepted)
2. Generally clean driving record
3. A permanent driver's license in the state where the vehicle is picked up or delivered
4. At least 25 years old
5. Verifiable source of income (proof of income may be needed)
Please note: Meeting these minimum requirements does not guarantee approval. GO evaluates many factors and exceptions cannot be made.
In most cases we don’t ask for any kind of security deposit. But in some cases, depending on the evaluation process, a fully refundable security deposit may be required. This security deposit is totally refundable if the vehicle is returned without damage, unpaid charges, mileage overage, or excess wear and tear.
GO does not accept the following:
- Derogatory or limited credit
- Temporary Visas or Permits
- Ride-share use
- Co-signers
- Getting a car for someone else
To be eligible, you must have ALL of the following:
1. Valid U.S. driver’s license (no temporary or short-term licenses accepted)
2. Generally clean driving record
3. A permanent driver's license in the state where the vehicle is picked up or delivered
4. At least 25 years old
5. Verifiable source of income (proof of income may be needed)
Please note: Meeting these minimum requirements does not guarantee approval. GO evaluates many factors and exceptions cannot be made.
In most cases we don’t ask for any kind of security deposit. But in some cases, depending on the evaluation process, a fully refundable security deposit may be required. This security deposit is totally refundable if the vehicle is returned without damage, unpaid charges, mileage overage, or excess wear and tear.
GO does not accept the following:
- Derogatory or limited credit
- Temporary Visas or Permits
- Ride-share use
- Co-signers
- Getting a car for someone else
Is there really no down payment?
That's right! There’s never a down payment. When you order your car, simply pay your first month. Your billing cycle does not begin until you receive your car. The down payments in traditional car financing are non-refundable. In some cases, depending on the evaluation process, a fully refundable security deposit may be required. This security deposit is totally refundable if the vehicle is returned without damage, unpaid charges, mileage overage, or excess wear and tear.
That's right! There’s never a down payment. When you order your car, simply pay your first month. Your billing cycle does not begin until you receive your car. The down payments in traditional car financing are non-refundable. In some cases, depending on the evaluation process, a fully refundable security deposit may be required. This security deposit is totally refundable if the vehicle is returned without damage, unpaid charges, mileage overage, or excess wear and tear.
Are the vehicles new?
The vehicles are new when we acquire them and come to our customers in the same condition we receive them (‘new to you’). You’re the first customer to drive it. The vehicles are not demos or former daily rental.
Some vehicles returned early by another customer may be made available in the "GO Now" section of the website. In those cases, those vehicles will be noted as such.
The vehicles are new when we acquire them and come to our customers in the same condition we receive them (‘new to you’). You’re the first customer to drive it. The vehicles are not demos or former daily rental.
Some vehicles returned early by another customer may be made available in the "GO Now" section of the website. In those cases, those vehicles will be noted as such.