You need a valid, permanent U.S. driver's license issued in the state where the car is delivered, a generally clean driving record, a verifiable source of income, and you must be at least 21 years old. GO runs a soft credit check, which does not affect your credit score. Co-signers aren’t accepted (the College program is the one exception), and ride-share use or getting a car for someone else isn’t allowed.

Yes. GO offers free delivery across the Jacksonville area. Delivery is free across the Jacksonville area GO serves. Enter your ZIP code on the vehicle page to confirm before you order.

Yes. Northeast Florida toll roads accept SunPass. You can use your own SunPass or compatible transponder in your GO car. Tolls aren’t included in your subscription. If GO pays a toll on your behalf, a daily convenience fee applies.

Yes. Florida charges a $2-per-day tax for the first 30 days you have a leased or rented vehicle. GO bills it once at the start of your subscription.

Correct. You pay your first month when you reserve the car, and your billing cycle starts the day the car is delivered. The only other upfront charge is a one-time $299 program activation fee. In some cases a fully refundable security deposit may be required.

No. You add the GO vehicle to your own auto policy (or take out a policy) that meets GO's minimums: 50/100/50 or 100/300/100 depending on the vehicle, including uninsured motorist coverage, with a deductible of $500 or less. Keeping your own insurer usually means a better rate than a bundled plan.

Up to three years. At the end of the term you can refresh into a brand-new vehicle at no extra cost. If you need to leave early, give 30 days' notice and pay the restocking fee.